ClashAlly ("we", "us", the "app") is an unofficial companion app for Clash of Clans. We are not affiliated with, endorsed, sponsored, or specifically approved by Supercell. Clash of Clans and related marks are the property of Supercell; for Supercell's policies, see their official website.
The short version. You sign in with an email to save villages and use the AI assistant. When you chat with the assistant, your messages and your linked village's public game stats are sent to our AI provider (currently Google) to generate a reply — your email is not included in what we send them. We offer an optional paid subscription; payments are handled by Apple or Google, and we never see your card details. We do not sell your data. You can delete your account and data at any time (see Your rights & choices).
Information we collect
Account information
To sign in you authenticate through Firebase Authentication (a Google service). We receive and store a Firebase user ID and your email address to identify your account across your devices.
Content you provide
Saved villages: the Clash of Clans player tags you save, along with their public in-game name and Town Hall level, linked to your account.
AI assistant messages: the messages you send to the in-app assistant. We do not store your conversation history on our servers — your device sends the recent conversation with each request, and we do not retain it after generating a reply.
Cancellation feedback: if you choose to answer the optional survey when cancelling Premium, we store the reason and any comment you submit. The survey is entirely skippable.
Subscription information
If you buy a subscription, we receive your subscription and entitlement status (for example, whether Premium is active) through RevenueCat, associated with your Firebase user ID. Your payment is processed by the Apple App Store or Google Play. We do not receive or store your card number or other payment credentials.
Usage and technical data
AI usage: a per-account token balance and usage counters, used to apply your weekly allowance and fair-use limits.
Server logs: standard logs such as IP address, user-agent, request path, and timestamps, used for reliability and abuse prevention.
Public game data: we fetch public player and clan statistics from the official Clash of Clans API to power the app's features.
How we use your information
To provide the app's features — stats, saved villages, and the AI assistant.
To operate the subscription (verify entitlements, apply free and Premium allowances).
To secure the service (authentication, rate limiting, abuse prevention).
To improve the app and understand why users cancel (from the optional feedback survey).
The AI assistant
The in-app assistant is powered by a third-party AI provider (currently Google's Gemini models). When you send a message:
Your message text and the recent conversation are sent to the provider to generate a reply.
Public statistics about the village you are asking about (such as name, tag, Town Hall level, trophies, and clan) may be included to give a relevant answer.
Your email address is used only on our own servers to determine which of your saved villages the assistant may access — it is not included in the text we send to the AI provider.
Replies are generated by an AI model and may be inaccurate or incomplete; they are not professional advice. The AI provider processes this data under its own terms as our service provider.
Service providers we share with
We use trusted service providers ("subprocessors") to run the app. We do not sell personal data. They include:
Provider
Purpose
Google Firebase
Sign-in and authentication
Google (Gemini AI)
Generating AI assistant replies
RevenueCat
Managing subscription entitlements
Apple App Store / Google Play
Processing subscription payments
Supercell (Clash of Clans API)
Public game data
Google Cloud
Hosting and infrastructure
Payments
All subscription payments are handled by the Apple App Store or Google Play under their terms and privacy policies. We do not collect, see, or store your payment card details. RevenueCat helps us confirm whether your subscription is active.
Data retention
Account data (email, Firebase ID), saved villages, and usage counters are kept while your account exists, and deleted when you delete your account.
AI messages are not retained after a reply is generated.
Server logs are kept for a limited period for troubleshooting and security, then rotated and deleted.
Cancellation feedback is kept in aggregate to help us improve the product.
Security
All traffic is protected with HTTPS. Secrets are stored server-side. We apply authentication, rate limiting, and abuse protection. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.
Your rights & choices
Delete your account and data: you can request deletion of your account at any time by emailing us at the address below, and we will remove your account record, saved villages, and usage data.
Access or correct your data: contact us and we will help.
Manage your subscription: manage or cancel anytime in your Apple App Store or Google Play account settings.
Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. Contact us to exercise them.
Children
The app is intended for a general audience and is not directed to children under the age required to hold an account in your country. We do not knowingly collect personal information from children below that age. If you believe a child has provided us personal information, contact us and we will delete it.
International processing
We and our service providers may process and store data in the United States, the European Union, and other locations. By using the app, you understand your information may be transferred to countries with different data-protection laws.
Changes
We may update this policy to reflect changes in functionality or law. We will revise the "Last updated" date above and, where appropriate, notify you in the app.